1. Generally. Lisa Smith, The Peaceful Parent, Inc. (the “Company”) operates this website “thepeacefulparent.com” (the “Site”) and all the products and services related to or offered on the Site (hereinafter, the “Services”). The Services include, without limitation, tools, podcasts, audio files, videos, worksheets, applications, email services, coaching services, the downloadable Peaceful Parenting 101 (“Program”), and other downloadable content related to the Site or provided through the Site. These Terms of Use govern your use of the Site and the Services that are provided by the Company.

2. Application. Please read these Terms of Use carefully before accessing or using the Site, the Services, or the Program. By accessing or using the same, you agree to these Terms of Use each time you do so; moreover, you are expressly indicating that you have read and agree to be bound by these Terms of Use.

3. Restriction. If you do not agree to these Terms of Use, you MAY NOT access or use the Site, the Services, or the Program.

4. RESPONSIBILITIES OF BOTH PARTIES.

a. CLIENT. Client responsibilities are as follows:

i. Client is responsible for his or her physical and mental well-being. Coaching can trigger emotional, mental, and physical effects. Client agrees to take full responsibility of his or her self-care in the emotional, mental, physical, and spiritual areas of his or her life.

ii. Responsibility for choices and decisions that arise from or are related to coaching sessions.

iii. Client is responsible for being on time for sessions, doing homework, being as dedicated as possible adhering by the cancellation policy and making payments.

b. COACH. Coach has the following responsibilities:

1. Maintain client’s confidentiality, except as outlined in Section 6, “Confidentiality”.

2. Make clear that you reserve the right to refuse services for any reason.

5. No Medical Advice. The Program is meant to help parents who want to find the path to peaceful parenting and is designed for non-commercial, informational purposes only. Provided however that this description is merely meant to describe the Program and does not constitute a warranty of any particular result. YOU SHOULD NOT RELY ON THE PROGRAM OR ANY COACHING SERVICES AS A SUBSTITUTE FOR, NOR DOES IT REPLACE, PROFESSIONAL MEDICAL ADVICE, DIAGNOSIS, OR TREATMENT. IF YOU HAVE ANY CONCERNS OR QUESTIONS ABOUT YOUR HEALTH OR THE PROGRAM, YOU SHOULD ALWAYS CONSULT WITH A PHYSICIAN OR OTHER HEALTH-CARE PROFESSIONAL. YOU SHOULD NOT AVOID OR DELAY OBTAINING MEDICAL OR HEALTH ADVICE FROM YOUR HEALTH-CARE PROFESSIONAL BECAUSE OF ANYTHING YOU HEAR OR OBTAIN THROUGH THE PROGRAM OR ITS CONTENT. THE USE OF ANY INFORMATION THAT IS CONTAINED ON THE SITE OR THE SERVICES, INCLUDING BUT NOT LIMITED TO THE PROGRAM IS AT YOUR OWN RISK, AND YOU HEREBY ASSUME THE RISK FOR ACCESSING OR USING THE SITE OR THE SERVICES OR PARTICIPATING IN THE PROGRAM. Nothing within the Program or contained on the Site or Services is intended to be nor should it be taken as the practice of medicine or counseling services. Counseling services and medical care include but is not limited to, psychiatry, psychology, psychotherapy, the practice of pharmacy, substance abuse treatment, nutrition and fitness counseling, nutrition services performed by nutritionists, dietary advice provided by dieticians, or providing healthcare treatment, instructions, diagnosis, prognosis, or advice. The information you receive from use of the Program are based on one (1) individual’s personal experience and what they have come to understand as a parent coach and a person, and no assurances are given that the information in the Program comports with developments or techniques as discovered or promulgated by other authorities.

6. REFUND. No Refunds. ALL SALES ARE FINAL, AND ALL PAYMENTS TO THE COMPANY ARE NONREFUNDABLE.

7. TERMINATION. All payments are non-refundable. Client may terminate this agreement and discontinue use of the services at any time by providing notice in writing, but no portion of payments will be returned. Client remains responsible for any outstanding payments in spite of termination. Company may cancel this Agreement at any time for any reason by providing written notice to Client. In the event that Company cancels this Agreement, Company will provide a prorated refund of the fees collected for which services have not been rendered minus any approved, unpaid expenses incurred on Client’s behalf.

8. CONFIDENTIALITY. Coach agrees to keep all conversations and information shared as a result of our coaching sessions completely confidential and protected. However, the following are instances where Coach may be obligated to break confidentiality and release information to appropriate authorities, family members, or a court of law:

a. If it is suspected that abuse or neglect of children or elders occurring;

b. If in my presence you make or imply threats of violence or are a danger to yourself or another person;

c. If I feel you may lose control of your actions;

d. If something illegal is occurring.

9. DISCLOSURE FOR TEACHING PURPOSES. Client is aware that Coach may share Client’s stories, anonymously, for teaching purposes, whether it is with another Client or with other members of the Coaching community. The Client will remain completely anonymous unless explicit, written permission is given that the Client’s name and specific details may be used.

10. TESTIMONIALS. Coach will always ask prior to using any testimonial a Client gives of the Coach’s services. Coach will confirm with Client whether the Client’s full name can be used. Client shall specify how they would like to be quoted. Client reserves the right to refuse to allow their testimonial to be used. All permissions/non-permissions for testimonial use shall be made in writing.

11. INFORMED CONSENT. Client understands that coaching is for the purpose of parent coaching, and Client gives informed consent to engage in coaching services and for Coach to assist in coaching for the aforementioned purpose(s). Client agrees that he/she is using coaching services entirely at his/her own risk.

12. OWNERSHIP OF INTELLECTUAL PROPERTY RIGHTS. All material and information provided by the Company as part of the Service is proprietary and comprises intellectual property owned solely by Company. Company maintains exclusive, worldwide right, title, interest, ownership and all subsidiary rights, including all rights accruing to Company under the United States Copyright Act, in and to all works of authorship and all copyrights, patents, trade secrets and any other intellectual property rights, business concepts, plans and ideas, reports, manuals, visual aids, documentation, inventions, processes, proposed products, services, techniques, marketing ideas, and commercial strategies, that have been or will be created by Company (“the Work”), for use throughout the world in perpetuity in any manner or media whether now known or hereafter invented. Client does not have permission to use, reproduce, distribute or create derivative works based on the Work.

13. WARRANTY. Coaching is provided “as is” without any warranty of any kind, express or implied. Client warrants that any decisions, actions or inaction they made and consequences thereof, are their own and at their own risk and that Client takes full responsibility for all emotional, mental, behavioral, and physical risks.

14. No Guarantees. The Company nor any of its agents (including but not limited to Coach) represent, warrant, or guarantee any particular result from your usage of the Site, the Services, or the Program. Your experience may vary and is individual to you. If you rely on any information provided by this Site, the Services, the Program, or the Company’s agents, you do so solely at your own risk.

15. STATEMENTS OF INTENT AND RELEASE AND WAIVER OF LIABILITY.

a. Client releases, waives, acquits, holds harmless, and discharges Coach and agents, successors, assigns, personal representatives, executors, heirs, and complies (collectively called, “Coach”) from all liabilities and every claim, suit, action, demand, or right to compensation for damages Client may claim to have or that Client may have raising out of actions, omissions, or commissions taken by Client or by Coach as a result of the advice give by Coach or otherwise resulting from the coaching relationships contemplated hereunder. Client further declares and represent that no promise, inducement or agreement not herein expressed has been made to Client to enter into this Agreement. The Agreement and release made pursuant to this paragraph shall bind Client’s heirs, executors, personal repos, successors, assigns, and agents.

b. Client agrees that Coach may provide Client with other sources of information, including but not limited to links to websites, printed materials, or audio, and Client understands that Coach makes no warranties as to accuracy nor reliability of such information, including their privacy policies. Client will not hold Coach liable for any incident or consequential damages resulting from use or affiliation with such materials.

c. Client acknowledges that Coach is not a licensed health care provider and does not engage in patient diagnosis or the practice of medicine. Similarly, Coach is not a counselor or psychotherapist and does not purport to offer mental health care advice.

d. Information and coaching provided by Coach does not constitute legal, financial, tax, medical, psychiatric, psychological, or other types of evaluation, advice, or representation and is not intended to substitute such evaluation, advice or representation.

e. Client agrees to independently assess any decisions, actions or inactions resulting from or relating to the coaching experience based on medical, psychological, psychiatric, legal, tax, financial, or other advice as applicable.

f. Client understands that results are not guaranteed, and it is the sole responsibility of the Client to make their own opinions, choices and decisions as well as determine appropriateness and effectiveness of services rendered as well as competency of the Coach.

16. Updates to these Terms of Use. The Company may change, add, delete, or otherwise modify these Terms of Use at any time and for any reason, as the Company deems appropriate. If you do not wish to agree to any modified terms, you must discontinue your use of the Site, the Services, and the Program. It is your sole responsibility to review the Terms of Use regularly to be aware of any changes in the terms. The Company reserves the right to modify or discontinue the Site, the Services, or the Program with or without notice to you and for any reason or no reason. The Company shall not be liable to you or any third party should it exercise its right to modify or discontinue the Site, the Services, or the Program. If you object to any such changes, your sole remedy will be to cease accessing the Site, the Services, or the Program. Your continued access or use of the Site, the Services, the Program, or any part or portion thereof signifies your acceptance of the modified Terms of Use in place.